Ace Relocation Systems, Inc. - Atlas Van Lines
Auburn, WA Trust 63 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers find Ace Relocation Systems (Atlas Van Lines) to be a competent mid-sized mover out of Auburn, WA. Crews are frequently described as friendly and careful, agents can be responsive, and many moves go smoothly — but expect some variability in equipment, booking flexibility, and price transparency.
Service Quality Breakdown
PUNCTUALITY
78.32%
49 mentions
CARE/PACKING
72.4%
72 mentions
COMMUNICATION
73.18%
80 mentions
EQUIPMENT
61.87%
17 mentions
BOOKING
61.14%
25 mentions
PRICE/VALUE
57.93%
27 mentions
Pros
- Friendly, personable crews who make difficult moves less stressful by working quickly and courteously.
- Careful packing and handling for most household items, including full-house and long-distance moves.
- Agents and office staff who can be responsive and helpful when questions arise during planning.
Cons
- Price transparency can be uneven — customers recommend clarifying exactly what's included in the estimate.
- Scheduling flexibility is limited at times; expect fixed windows and possible fees for changes.
- Truck size and specialized equipment are inconsistent; double-check that the right vehicle and tools are available for large or odd-shaped items.
Neutral ranking. No ads. We don’t make pricing promises.