Allied Van Lines
Lakewood, WA Trust 45 / 100(Low)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Allied Van Lines in Lakewood, WA delivers careful on-site moving work but customers frequently run into scheduling, communication, and equipment problems that can stretch moves out and create stress.
Service Quality Breakdown
PUNCTUALITY
56.3%
27 mentions
CARE/PACKING
58.13%
50 mentions
COMMUNICATION
59.54%
47 mentions
EQUIPMENT
31.56%
14 mentions
BOOKING
41.78%
19 mentions
PRICE/VALUE
42.72%
23 mentions
Pros
- Careful on-site packing that often results in items arriving without damage.
- Loading and unloading crews who are described as helpful and efficient during the actual move.
- Individual drivers with strong experience who can handle large trucks in tight or difficult conditions.
Cons
- Office communication and coordination—delivery windows and updates are often unclear or delayed.
- Booking and scheduling instability, including pushed-back delivery dates and last-minute changes.
- Perceived value suffers because delays and coordination issues can lead to extra costs or inconvenience.
- Equipment logistics and truck availability are inconsistent and sometimes inadequate for planned schedules.
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