APEX Moving & Storage

Puyallup, WA
Trust 72 / 100(Good)Insufficient data

Customers report APEX Moving & Storage usually delivers a solid, professional moving experience in Puyallup. Pros: crews are often respectful, careful with large or fragile items, and staff communicate clearly when needed; Cons: some customers note inconsistent equipment condition and questions about pricing or value on certain jobs.

Service Quality Breakdown

PUNCTUALITY
81.97%
89 mentions
CARE/PACKING
81.2%
128 mentions
COMMUNICATION
77.67%
158 mentions
EQUIPMENT
63.59%
26 mentions
BOOKING
71.24%
76 mentions
PRICE/VALUE
65.71%
63 mentions

Pros

  • Crews are often respectful and careful with heavy furniture and fragile items, which reduces worries about damage during moves.
  • Office staff and estimators frequently communicate clearly and walk customers through paperwork and scheduling.
  • Scheduling and flexibility: staff typically work with customers when move dates change, making the company easy to coordinate with.

Cons

  • Equipment readiness varies—some jobs use clean, new trucks while others report less consistent gear, which can slow the move.
  • Price/value perceptions are mixed, so customers should get itemized quotes and confirm what is included to avoid surprises.
  • While punctuality is generally good, a minority of customers report scheduling or follow-up issues that affected their overall satisfaction.
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