BackBreakers NW
Burlington, WA Trust 85 / 100(Excellent)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers report BackBreakers NW is a reliable Burlington mover known for friendly, hardworking crews who handle difficult moves quickly and carefully. Pros: crews arrive prepared, protect fragile items, and communicate clearly; Cons: pricing and final charges can surprise some customers and a few jobs report equipment or crew-size shortfalls.
Service Quality Breakdown
PUNCTUALITY
92.82%
188 mentions
CARE/PACKING
93.05%
232 mentions
COMMUNICATION
91.28%
269 mentions
EQUIPMENT
84.76%
34 mentions
BOOKING
89.32%
70 mentions
PRICE/VALUE
79%
73 mentions
Pros
- Crews are typically punctual and come prepared with tools, which keeps moves efficient.
- Movers consistently handle belongings with care and show empathy during emergency or sensitive moves.
- Communication is clear: staff provide a point person, explain the plan, and keep the job on track.
Cons
- Pricing and final billing can be inconsistent; customers should confirm itemized estimates to avoid surprises.
- Occasional shortfalls in equipment or crew size on larger jobs can extend move time.
- A minority of customers report incomplete jobs or disputes requiring follow-up.
Neutral ranking. No ads. We don’t make pricing promises.