Coleman American Moving
Tacoma, WA Trust 33 / 100(Low)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers looking at Coleman American Moving in Tacoma should expect a moving company with frequent service problems: many report poor communication, damaged or poorly handled items, and booking hiccups. Some reviews note careful, professional crews in select jobs, but these positive experiences are inconsistent and mixed with many negative ones.
Service Quality Breakdown
PUNCTUALITY
40.2%
20 mentions
CARE/PACKING
34.42%
32 mentions
COMMUNICATION
29.7%
37 mentions
EQUIPMENT
34.44%
12 mentions
BOOKING
28.93%
21 mentions
PRICE/VALUE
25.32%
15 mentions
Pros
- Occasionally careful handling on some moves — when you get a good crew, they can exceed expectations.
- Some crews have reasonable punctuality and preparedness for straightforward local moves.
- Equipment and trucks have been adequate in certain jobs, particularly smaller or simpler moves.
Cons
- Communication is often poor: expect minimal updates and difficulty getting clear timelines.
- High incidence of damaged or broken items reported, especially on longer moves.
- Booking and scheduling reliability is inconsistent, with mistakes or limited flexibility causing stress.
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