Heft Moving
Seattle, WA Trust 48 / 100(Low)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Heft Moving often delivers friendly, efficient crews who handle heavy furniture carefully, but customers frequently encounter inconsistent communication, inaccurate time estimates, and pricing or equipment surprises.
Service Quality Breakdown
PUNCTUALITY
56.38%
82 mentions
CARE/PACKING
57.05%
75 mentions
COMMUNICATION
48.84%
93 mentions
EQUIPMENT
41.53%
29 mentions
BOOKING
36.72%
57 mentions
PRICE/VALUE
42.66%
52 mentions
Pros
- Crews are often friendly, professional, and helpful during the move — this makes stressful moves smoother.
- When properly staffed, movers handle heavy and awkward furniture efficiently and with care.
- Online order management and tracking simplify booking and give customers visibility into their move status.
Cons
- Communication and time estimates are inconsistent; expect follow-up and confirmation to avoid surprises.
- Booking and scheduling can produce inaccurate durations, which affects arrival windows and final costs.
- Occasional equipment or staffing shortfalls leave some moves feeling under-prepared and slower than expected.
Neutral ranking. No ads. We don’t make pricing promises.