Lincoln Moving & Storage, Inc.

Kent, WA
Trust 37 / 100(Low)Insufficient data
(425) 251-5900
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Lincoln Moving & Storage, Inc. in Kent, WA has a long review history with many customers reporting repeated operational problems. Expect occasional quick, helpful crews but more often unclear pricing, poor communication, and handling or booking mishaps that can disrupt a move.

Service Quality Breakdown

PUNCTUALITY
36.92%
33 mentions
CARE/PACKING
43.42%
41 mentions
COMMUNICATION
39.59%
49 mentions
EQUIPMENT
30.62%
12 mentions
BOOKING
26.63%
23 mentions
PRICE/VALUE
16.77%
13 mentions

Pros

  • Occasional crews praised for careful handling and professional packing (customers named individual crew members).
  • Some moves were completed quickly, including last-minute or time-sensitive jobs where crews worked efficiently.
  • When staff show up prepared, unloading and on-site work can be fast and organized.

Cons

  • Unclear, estimate-driven pricing and unexpected final charges that lead to billing disputes.
  • Frequent communication breakdowns: poor responsiveness, vague quotes, and lack of timely updates.
  • Booking and scheduling reliability issues, including cancellations or not honoring agreed windows.
  • Inconsistent care of items with reports of damage, and at least one high-impact security lapse involving a stolen truck.
  • Equipment and logistical problems that can escalate into lost or delayed belongings.
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