Move Northwest - Kent Moving & Storage (Formerly Bekins Northwest)
Kent, WA Trust 62 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers report a moving company that handles packing and customer interactions reliably. Pros: crews are frequently described as hardworking, careful with packing, and professional in person; Cons: expect mixed experiences with truck/equipment readiness and some uncertainty around pricing.
Service Quality Breakdown
PUNCTUALITY
73.95%
36 mentions
CARE/PACKING
78.39%
46 mentions
COMMUNICATION
78.76%
72 mentions
EQUIPMENT
55.35%
13 mentions
BOOKING
64.14%
23 mentions
PRICE/VALUE
54.06%
13 mentions
Pros
- Careful, efficient packing and storage that protects belongings during local and long-distance moves.
- Clear, friendly communication from office staff and crew leaders that eases coordination.
- Flexible scheduling and responsiveness to changes, which reduces move-day stress.
Cons
- Equipment and truck size can be a limiting factor for larger or unusual moves — confirm capacity ahead of time.
- Price clarity is inconsistent; customers should get itemized estimates to avoid surprises.
- Booking confirmations and written details are sometimes lacking, so follow up to lock in times and costs.
Neutral ranking. No ads. We don’t make pricing promises.