New Horizons Moving Company
Federal Way, WA Trust 58 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
New Horizons Moving Company in Federal Way, WA is a mid-range mover that often shows up with experienced crews who handle belongings carefully. Expect generally reliable teams who protect furniture well and use appropriate equipment, but plan to confirm pricing and booking details up front because communication and booking hiccups sometimes occur.
Service Quality Breakdown
PUNCTUALITY
79.44%
39 mentions
CARE/PACKING
87.3%
38 mentions
COMMUNICATION
70.13%
49 mentions
EQUIPMENT
83.9%
12 mentions
BOOKING
64.59%
31 mentions
PRICE/VALUE
66.56%
29 mentions
Pros
- Crews consistently handle furniture carefully and take time to protect items during loading and transport.
- Movers work long, hard days when needed and prioritize finishing the job efficiently.
- Trucks and moving gear are usually appropriate and help moves proceed without equipment-related delays.
Cons
- Final prices can change unexpectedly—confirm whether quotes are firm and whether a broker is involved.
- Booking and scheduling can feel uncertain at times; preferred dates may require extra confirmation.
- Communication during the move can be inconsistent, so customers should request clear arrival windows and written estimates.
Neutral ranking. No ads. We don’t make pricing promises.