PODS Moving & Storage

Seattle, WA
Trust 68 / 100(Fair)Insufficient data

PODS Moving & Storage in Seattle offers container-based moving with helpful, personable delivery staff but a lot of variability in scheduling, communication, and perceived value. Customers can expect clean, secure containers and some standout employees who make the process easy — alongside frequent frustrations around pickup timing, booking reliability, and pricing clarity.

Service Quality Breakdown

PUNCTUALITY
51%
264 mentions
CARE/PACKING
68.34%
152 mentions
COMMUNICATION
52.13%
432 mentions
EQUIPMENT
60.67%
142 mentions
BOOKING
40.8%
227 mentions
PRICE/VALUE
33.97%
151 mentions

Pros

  • Helpful, personable delivery staff who explain container use and help position it properly.
  • Clean, secure containers that protect belongings during storage or transit.
  • When communication is good, staff provide clear, friendly guidance that simplifies packing and loading.

Cons

  • Unreliable pickup and return scheduling — expect potential delays or missed pickups.
  • Unclear pricing and perceived poor value; ask for full written quotes to avoid surprises.
  • Inconsistent communication and slow updates that make coordination stressful.
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Neutral ranking. No ads. We don’t make pricing promises.