PODS Moving & Storage
Seattle, WA Trust 68 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
PODS Moving & Storage in Seattle offers container-based moving with helpful, personable delivery staff but a lot of variability in scheduling, communication, and perceived value. Customers can expect clean, secure containers and some standout employees who make the process easy — alongside frequent frustrations around pickup timing, booking reliability, and pricing clarity.
Service Quality Breakdown
PUNCTUALITY
51%
264 mentions
CARE/PACKING
68.34%
152 mentions
COMMUNICATION
52.13%
432 mentions
EQUIPMENT
60.67%
142 mentions
BOOKING
40.8%
227 mentions
PRICE/VALUE
33.97%
151 mentions
Pros
- Helpful, personable delivery staff who explain container use and help position it properly.
- Clean, secure containers that protect belongings during storage or transit.
- When communication is good, staff provide clear, friendly guidance that simplifies packing and loading.
Cons
- Unreliable pickup and return scheduling — expect potential delays or missed pickups.
- Unclear pricing and perceived poor value; ask for full written quotes to avoid surprises.
- Inconsistent communication and slow updates that make coordination stressful.
Neutral ranking. No ads. We don’t make pricing promises.