SeaPort Moving & Storage

Portland, OR
Trust 43 / 100(Low)Insufficient data

Customers report an overall moving experience that can work out well when a particular crew or rep is attentive, but many more report inconsistent timing, uneven care across crew members, and concerns about value and equipment preparedness.

Service Quality Breakdown

PUNCTUALITY
48.41%
41 mentions
CARE/PACKING
46.43%
55 mentions
COMMUNICATION
50.41%
65 mentions
EQUIPMENT
36.31%
18 mentions
BOOKING
48.73%
42 mentions
PRICE/VALUE
39.06%
32 mentions

Pros

  • When the right crew arrives, they move large, difficult jobs efficiently and can leave no breakage.
  • Named customer-service reps and certain movers get strong praise for friendliness and responsiveness.
  • Initial booking conversations can be professional and reassuring when staff are engaged.

Cons

  • Arrival times and day-of punctuality are inconsistent and can cause schedule stress.
  • Care quality varies across crew members; fragile items risk inconsistent handling unless specifically requested.
  • Equipment and truck readiness sometimes fall short, causing delays or extra trips.
  • Perceived value is low for some customers because of inconsistent service levels and surprise charges.
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