Star Transfer, Inc.
Salem, OR Trust 60 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers find Star Transfer, Inc. generally reliable for moves around Salem. Crews are often professional and careful with belongings, and many people highlight friendly, efficient movers. Expect generally smooth moves but watch for occasional billing or booking hiccups and ask about equipment availability for large jobs.
Service Quality Breakdown
PUNCTUALITY
88.79%
37 mentions
CARE/PACKING
86.44%
46 mentions
COMMUNICATION
78.48%
51 mentions
EQUIPMENT
72.47%
12 mentions
BOOKING
67.73%
24 mentions
PRICE/VALUE
69.92%
24 mentions
Pros
- Crews are frequently polite, professional, and efficient during moves.
- Movers tend to handle items carefully, which reduces damage worries for most customers.
- Punctual arrivals are common, helping short moves finish within the expected window.
Cons
- Booking and billing can cause confusion—confirm hourly minimums and rounding rules to avoid disputes.
- Communication lapses occur in some cases, including rare but serious reports of unresponsiveness or payment routing issues.
- Equipment and truck capacity may be limited for very large or unusual moves; verify truck size ahead of time.
Neutral ranking. No ads. We don’t make pricing promises.