Truck Rental at U-Haul
Bend, OR·USDOT 0000000·MC: 000000
Trust Score 31/ 100Insufficient data
AI summary
Based on licensing records, complaints, and verified reviewsCustomers in Bend report frequent problems with U-Haul truck rental: long lines, system glitches, dirty or leaking trucks, and confusing communication about reservations and charges. On the positive side, a few staff members (notably a manager named Michael) go out of their way to help and the reservation system can provide clear confirmation numbers and occasional perks like a free month of storage.
Service Quality Breakdown
PUNCTUALITY
28.3%
15 mentions
CARE / PACKING
34.28%
17 mentions
COMMUNICATION
33.46%
39 mentions
EQUIPMENT
33.79%
25 mentions
BOOKING
28.91%
21 mentions
PRICE / VALUE
20.79%
24 mentions
Rating Distribution
5 ★
7 reviews
4 ★
2 reviews
3 ★
2 reviews
2 ★
4 reviews
1 ★
27 reviews
Notice for business owners
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Top-rated companies in Bend, OR
Higher Ground Moving
89/100
Trust scoreAI summary
- Crews and office staff explain timing, logistics, and billing clearly so the move feels organized.
- Movers consistently treat belongings gently and pack/load with attention to protection and space.
- Teams typically arrive when scheduled and can often fit short-notice jobs, keeping moves on schedule.
$$ Mid-range
Live Junkless Bend
87/100
Trust scoreAI summary
- Owners and crew respond quickly, follow up, and flexibly handle last‑minute add‑ons or changes.
- Crews typically arrive on time, present professionally, and maintain an efficient work pace.
- Belongings are handled carefully; customers report zero damage on complex, multi‑floor and long‑distance moves.
$$ Mid-range
College Hunks Hauling Junk and Moving Bend
86/100
Trust scoreAI summary
- Clear, responsive booking and on-site communication that keeps customers informed.
- Furniture and boxes are handled carefully; items commonly arrive in the same condition.
- Crews tend to arrive on time and work efficiently, helping moves finish quickly.
$ Value
Bend Brothers Moving
74/100
Trust scoreAI summary
- Movers consistently protect floors, walls and furniture and handle delicate items (pianos, antiques) with care.
- Owners and crews are friendly and provide clear, detailed quotes and explanations that reduce move-day stress.
- Teams typically arrive on time and stick to the planned schedule, helping moves finish efficiently.
$$ Mid-range
Storage 2U
71/100
Trust scoreAI summary
- Team members are easy to reach, responsive, and often provide delivery updates and photos so you know exactly where your unit is.
- Drivers frequently arrive on time or early and handle drop-offs and pickups professionally, keeping moves on schedule.
- Crews handle furniture and fragile items carefully, with customers noting belongings arrive in good condition.
$$ Mid-range
American Moving & Storage
71/100
Trust scoreAI summary
- Staff and crew leaders are consistently professional and clear, keeping customers informed throughout the move.
- Movers protect and handle fragile or heavy items carefully, which reduces damage risk during transport.
- Crews usually arrive on time and manage tricky driveways and tight spaces without causing delays.
$$ Mid-range
Zen Relocation - Moving Labor Co
68/100
Trust scoreAI summary
- Office and crews respond quickly, explain options clearly, and handle emergency or short-notice moves with care.
- Movers handle items gently and use practical solutions to protect fragile or awkward belongings.
- Crews typically arrive on time or early and keep customers informed about timing.
$$ Mid-range
Bend Brothers Moving
68/100
Trust scoreAI summary
- Crews consistently handle fragile and specialty items (like pianos) with care, minimizing damage risk.
- Owner and crews provide detailed quotes and clear, friendly updates that keep customers informed.
- Teams typically arrive on time or early and work efficiently through the move.
$$ Mid-range
American Moving & Storage
65/100
Trust scoreAI summary
- Crews consistently handle, wrap, and load items carefully—customers note professional packing and minimal damage.
- The team communicates clearly and stays in touch through the move, making short-notice scheduling and updates easy.
- Crews typically arrive on time for pickups and deliveries, which helps moves stay on schedule.
$$ Mid-range
On-The-Move, Movers Moving Company LLC.
62/100
Trust scoreAI summary
- Staff often accommodate logistics and storage needs, making coordination smoother in many moves.
- Crews pack, move, and unpack efficiently and handle sensitive situations with care.
- Teams usually show up on time and can provide quick help when other companies cancel.
$$ Mid-range
Prestige Moving & Storage
62/100
Trust scoreAI summary
- Crews are attentive and prep homes on both ends to protect belongings during moves.
- Staff explain the process clearly and generate repeat referrals from satisfied customers.
- Teams arrive ready and often complete moves efficiently, sometimes finishing ahead of schedule.
$$ Mid-range
house movers | house leveling | house lifting | house moving
60/100
Trust scoreAI summary
- Staff generally respond quickly to questions and keep customers updated during logistics and the move.
- Movers handle items carefully and use protective solutions to prevent damage during transfer.
- Crews usually arrive within the scheduled window and start work promptly.
$$ Mid-range