U-Pack

Mount Vernon, WA
Trust 61 / 100(Fair)Insufficient data
(844) 611-4582
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Customers report U-Pack in Mount Vernon is a straightforward, mostly long-distance moving option that balances cost and convenience. Pros: many people say the company is cheaper than full-service movers, staff are flexible, and communication is clear enough to feel confident; Cons: trailer condition and occasional uncertainty about delivery timing or trailer space can catch some customers off guard.

Service Quality Breakdown

PUNCTUALITY
85.29%
33 mentions
CARE/PACKING
83.84%
20 mentions
COMMUNICATION
81.53%
39 mentions
EQUIPMENT
72.59%
22 mentions
BOOKING
82.03%
21 mentions
PRICE/VALUE
84.13%
24 mentions

Pros

  • Clear online booking and straightforward instructions that make self-managed long-distance moves easier.
  • Consistently praised value: often cheaper than full-service movers for similar routes.
  • Timely pickups/deliveries in most cases, with instances of early arrivals and flexible scheduling.

Cons

  • Trailer and equipment condition can be inconsistent — customers sometimes find bent or worn components.
  • Delivery windows can be wide and updates may be inconsistent, so you may need to follow up for exact timing.
  • Uncertainty about trailer capacity — customers recommend confirming unit size and planning packing carefully.
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